Appendix
CSI’s annual Banking Priorities survey asks bankers about the most pressing issues, trends and strategies in the financial industry this year. Check out the detailed survey results in the charts below.
1. To what extent do you agree or disagree with the following statements?
2. Which issue will most affect the financial industry in 2024
3. How is your bank responding to high interest rates? Please select all that apply.
4. Which technology trend will most affect the financial industry in 2024?
5. Which 3 technologies will your institution prioritize in 2024?
6. When you evaluate new technologies or technology providers, which of the following has the most significant impact on your decision-making?
7. What are your institution’s primary goals for implementing open banking APIs? Please select all that apply.
8. Which 3 payment technologies will your institution focus on in 2024?
9. What are the most common types of fraud your institution encounters? Please select all that apply.
10. How effective are your current fraud prevention measures in mitigating the following risks?
11. What are your top 3 priorities for enhancing digital customer engagement in 2024?
12. To what extent do you agree or disagree with the following statements?
13. What is your greatest forward-looking cybersecurity concern?
14. To what extent do you agree or disagree with the following statements?
15. What tools and resources does your institution use to ensure cybersecurity compliance? Please select all that apply.
16. How concerned are you about each of the following regulatory issues?
