Managed | Scalable | Secure | Reliable
Modernize Your Communication Platform
Unlike traditional phone systems, cloud-based hosted voice systems offer expanded features for financial institutions in today’s digital-first world, including increased flexibility, scalability, and security.
Keep employees and customers connected with CSI Hosted Voice—a phone system that’s hosted and managed within the cloud—which features reliable service and integrated mobile devices with texting capabilities.
Optimize and Customize Communications
CSI Hosted Voice replaces on-premises hardware and eliminates the need for dedicated, expensive voice circuits. As a Software-as-a-Service delivered solution, CSI Hosted Voice enables internal and external communication capabilities, including options for desktop phones, software-based phones and mobile applications to support onsite and remote users.
Modernizing your phone service with a cloud-hosted voice system enables your institution to optimize its communications from any location and experience a variety of benefits.
- Scalability: Allows you to easily add or remove services as needed.
- Compliance: Incorporates a variety of audit and security protections, including SRTP end-to-end encryption and 12 months of call archiving.
- Business continuity: Relies on a geo-redundant data center and highly available cloud-hosted environment.
- Cost-efficiency: Requires no onsite hardware or software, eliminating the need to manage vulnerabilities on aging systems.
- Connectivity: Connects locations seamlessly with features not supported by legacy phone systems.
- Fully managed: CSI’s network management service eliminates the need for onsite support staff.
Keep employees and customers connected with CSI Hosted Voice.
Optimize and Customize Communications
In our technology-driven world, customers demand stronger communication channels, and today’s business environment demands flexibility to support in-office, remote and hybrid employees with a variety of features, including:
- Voicemail with email integration and Google transcription
- Voice-to-text transcription
- Text/SMS/MMS to office number
- Microsoft Teams integration
- Call center capabilities
Connect with our team of Fintexperts® to learn more about how CSI Hosted Voice will transform your communications with customers and employees.