Online and Mobile Banking

Digital Banking From Customers’ Preferred Devices

As digital demands surge, customers are won and lost through digital channels. CSI’s digital banking platform helps ensure you win by delivering your unique branch experience, and a host of innovative digital capabilities, to your customers through their favorite devices. Fully integrated into our core banking solution, our intuitive platform offers the latest digital banking and payments technology for retail and business customers.

Features

Offer a Seamless Digital Banking Experience

Your customers expect 24/7 access to your financial institution, and CSI’s full-service digital banking system helps you stay ahead of the curve and the competition. By streamlining your backend processes, strengthening your digital presence and offering your customers convenient and secure access to their finances, this single digital platform generates:

• Enhanced customer loyalty and account retention
• Improved market share, mobile adoption and transaction volume
• Instant customer access via self-registration options
• Increased revenue generation via marketing campaigns

Accessed directly through your bank’s website or mobile app, CSI’s digital banking services drive revenue through a fully integrated set of tools designed to optimize how your customers interact with their finances and your bank. With parity across devices, you can implement a full range of digital banking solutions tailored to your retail and business customers, and provide the same exceptional experience across devices the moment new features launch.

Online and Mobile Banking for Consumers

Mobile banking technology puts your bank in the palms of your customers’ hands—no matter where they are. CSI’s mobile banking platform provides convenience and 24/7 access that builds meaningful relationships with your customers—all on their preferred mobile device.

Reflecting your brand, CSI’s digital banking is compatible with multiple devices and simplifies banking for your customers through:

• Effortless digital account opening and funding
• An integrated online bill-pay platform and loan payment options
• Tools to monitor financial health, like Interactive digital bank statements, personal financial management (PFM) and funds management
• ACH transfers and P2P payments for secure and convenient payment processing
• Debit card identification, issuance and monitoring
• Card controls and alerts
• Mobile deposit capture
• Security tools, including fraud anomaly detection and enhanced biometrics
• Digital customer service options like live video and chat
• Apple and Android wearable capability

Online and Mobile Banking for Business Customers

CSI’s business banking solutions, embedded into our digital platform, help expand your commercial portfolio while enabling small business owners to take their bank with them wherever they go. Our business banking tools add commercial functionality to our already stacked digital platform with:

• Intuitive company and sub-user management
• ACH origination, complete with tax payments and template management
• Notifications and alerts to multiple devices for a range of needs
• Advanced ISO20022-compliant wire creation for domestic and international wires
• Customizable, single sign-on remote deposit capture
• Positive pay to protect against financial loss and check fraud
• Deep customization, including biometric logins, Spanish language capabilities, nicknames and receipt images
• Layered security, including fraud anomaly detection and out of band authentication
• Communication tools like chat, screen share and file share
• Invoice issuance, payments acceptance and accounting tools