CSI Resources

Case Studies

At CSI, we believe that our customers serve as our best references. Whether we’re providing regulatory compliance solutions, bank core processing systems or other technology solutions, when it comes to the impact we can make on your business, we want to celebrate those successes.

Check out our case studies and get a glimpse at how customers just like you benefit from our financial technology solutions and additional services.


Customer:
Blue Cross Blue Shield Nebraska / Premera Blue Cross
Solution:
WatchDOG® Elite 
Challenge:
Health insurance companies must screen against numerous sanctions lists that are updated frequently. And they must also provide proof to regulators that compliance programs are being managed effectively and efficiently.

Learn how these health insurance companies enhanced their sanctions screening programs, reducing time spent reviewing false positives by several days, with WatchDOG Elite. 


Customer:
HomeStreet Bank
Solution:
WatchDOG® Elite
Challenge:

HomeStreet Bank in Seattle, Washington, needed to expand its watch list screening program and compliance reporting capabilities. 

Learn how HomeStreet, a WatchDOG® Pro customer, quickly upgraded to WatchDOG Elite to gain additional functionality, improve efficiency and ensure compliance with Regulation O and Section 314 of the USA PATRIOT Act. 


Customer:
Banterra Bank
Solution:
NuPoint®; Regulatory Compliance
Challenge:

While it has experienced growth over the past few years, Banterra Bank, like all banks today, faces numerous obstacles to ongoing success: digital competitors, shrinking margins and cyber threats.

Learn how Banterra consistently outperforms such industry metrics as ROA and ROE with the help of a technology partner that shares the same vision for the future of banking.


Customer:
First Entertainment Credit Union
Solution:
CSI Cybersecurity Risk Assessment
Challenge:
Taking the security of its members' information very seriously, First Entertainment realized the need to identify any cyber threats and implement programs to address any issues.

Learn how First Entertainment mitigated cyber threats through a thorough cyber security assessment, as well as gained access to easy-to-use reports that simplify remediation.


Customer:
Cornerstone Bank
Solution:
CSI SmartRisk IQ
Challenge:
The bank was utilizing an outmoded "spreadsheet" approach to risk management that was hindering it from attaining its strategic objectives.

Learn how Cornerstone Bank adopted an ERM framework using SmartRisk IQ, saving weeks on research time and attaining a more holistic, strategic approach to mitigating risk.


Customer:
Royal Credit Union
Solution:
WatchDOG®  Wire
Challenge:

The wire transfer process is one of the most labor-intensive and time-consuming tasks financial institutions face every day. 

Read how Royal Credit Union is using CSI's WatchDOG® Wire to streamline operations and realize efficiencies to even better serve its members.


Customer:
Farmers Bank and Trust
Solution:
Compliance Services
Challenge:
Banks have to fight to keep up with and comply with regulations, while operating efficiently and providing top-notch customer service. But how do banks know that they are in full compliance with GLBA and BSA requirements? 

Read more to see how CSI's Compliance Services was able to help.


Customer:
Busey Bank
Solution:
Regulatory Compliance—WatchDOG® Social Compliance
Challenge:
Busey Bank wanted to ensure compliance with constantly changing social media guidelines, and maintain service levels in responding quickly to customer comments.

Learn how CSI Regulatory Compliance and its WatchDOG Social Compliance solution help Busey exceed its 24-hour response goal, while requiring fewer man hours, managing costs and continually meeting regulatory compliance requirements.