CSI Resources

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Creating the Optimal 21st Century Branch – Make Your Branch a Destination

  • by Computer Services, Inc.
  • Apr 13, 2017

Are your bank branches providing the modern, customer-focused environments your customers crave? In this blog post, we’ll explore how redesigning the branch layout can create positive interactions and energy between branch staff and consumers.


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An OFAC Best Practices Guide for Non-Traditional Financial Institutions

  • by Michael Brown
  • Apr 11, 2017

After the attacks of Sept. 11, 2001, the U.S. Treasury Department broadened the term “financial institution,” under the USA PATRIOT Act, to include industries that, by their very nature, are at higher risk for money-laundering violations.


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4 Reasons to Pay Attention to Technology Obsolescence

  • by Keith Monson
  • Apr 05, 2017

Seven months ago, the Federal Financial Institutions Examination Council (FFIEC) revised its Information Security (IS) Booklet, which among other things provided more granular guidance regarding the inventory, classification and lifecycle management of technology assets. Institutions that haven’t addressed this guidance are risking more than they may realize.


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4 Elements of A Seamless Business Banking App

  • by Jonathan Ferguson
  • Mar 30, 2017

As the digital age continues to drive heightened expectations of technology, financial institutions must acknowledge that a mobile experience specifically tied to their business customers is becoming less of a perk and more of a necessity.


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Creating the Optimal 21st Century Branch – Introducing the Universal Banker

  • by Computer Services, Inc.
  • Mar 23, 2017

Institutions cannot afford to rest on their laurels when it comes to branches. The time to make a change in branch strategy is now, and if banks want to transform their branches into the modern, customer-focused environments their consumers crave, it starts with innovation.


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A Refresher on BSA List Requirements and How Trump May Affect Them

  • by Amber Goodrich
  • Mar 16, 2017

On Feb. 9, the Trump Administration issued an executive order (E.O.) enforcing, “Federal Law with Respect to Transactional Criminal Organizations.” In it, the new president announced, “It shall be the policy of the executive branch to strengthen enforcement of Federal law in order to thwart transnational criminal organizations and subsidiary organizations, including criminal gangs, cartels, racketeering organizations, and other groups engaged in illicit activities …”


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A Call to Action Regarding WikiLeaks

  • by Steve Sanders
  • Mar 15, 2017

On March 7, WikiLeaks released a huge cache of documents–close to 8,000 web pages–that provide a detailed glimpse into the CIA’s computer hacking capabilities. So what do we do now? Rather than be reactive, let’s discuss a few ways that this incident can help us be proactive.


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6 Presidential Moves That Could Shake Up the Regulatory Environment

  • by Amber Goodrich
  • Mar 08, 2017

Candidate Trump campaigned on a pro-business, deregulation platform. In his first days in office, President Trump has swiftly set that agenda in motion. We’re examining six regulatory-related moves initiated by the Trump administration in its first weeks–and dissecting what they actually mean today and what they might mean in the future.


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A Successful Core Conversion, One Latte at a Time

  • by Computer Services, Inc.
  • Mar 01, 2017

VISIONBank in Fargo, North Dakota, has the motto: “Getting It Done.” And when the bank realized the need to find a more strategic core bank processing partner to improve efficiency and integration, that motto guided them through not only its decision to find a new core partner, but also its completion of the conversion process.


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4 Components of Modern Sanctions Screening Tools

  • by Michael Brown
  • Feb 23, 2017

Success in a globalized economy is often rewarded with an increasingly complex landscape of rules, regulations and compliance pitfalls. And while such challenges were once the exclusive domain of finance, nearly every industry today finds itself touched by strict requirements to ensure that all transactions and business relationships are vetted against numerous federal watch lists and state regulations.