CSI Resources

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4 Tips for Protecting Your Institution’s Most Valuable Demographic

  • by Tyler Leet
  • Dec 06, 2017

Two out of every three bank depositors are over the age of 50, and collectively their accounts make up 70 percent of bank deposit balances. Elder customers are incredibly valuable to institutions, and many experts consider elder financial exploitation to be the crime of the 21st century.


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5 Ways to Help Your Bank Out-Rank the Competition

  • by Victoria Bellino, CSI Web Content Manager
  • Nov 30, 2017

As more banking customers prioritize digital channels, Search Engine Optimization (SEO) has become imperative to the success of all financial institutions. Here are some ways your organization can out-rank the competition on search engines.


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What’s Next for the CFPB?

  • by Keith Monson
  • Nov 27, 2017

Richard Cordray has stepped down as director of the Consumer Financial Protection Bureau (CFPB), ending his term eight months early. So what's next for the bureau?


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Don’t Miss A Step When Screening For PEPs

  • by Amber Goodrich
  • Nov 16, 2017

In today’s dynamic digital space, Know Your Customer (KYC) protocols are the backbone of an organization’s risk assessment. And at the core of KYC practices, politically exposed person (PEP) screening emerges as an essential element.


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5 Challenges of Sharing Consumer Data

  • by Amber Goodrich
  • Nov 08, 2017

The Consumer Financial Protection Bureau’s (CFPB) recently published Consumer Protection Principles on consumer-authorized financial data sharing and aggregation represent ideal conditions for consumers, but making these conditions a reality will require significant coordination from all involved parties.


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Instant Card Issuance = Instant Gratification

  • by Eri Gjergji
  • Nov 02, 2017

To some, a debit card is a perfectly ordinary piece of rectangular plastic. To others, however, there is something unequivocally exciting about holding a brand new debit card; it provides a sense of freedom and empowerment. This one moment, though brief, has the potential to change a customer’s outlook on their financial institution forever—if it can provide it to them.


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Don’t Overlook These 2 Challenges for a Successful Sanctions Screening Process

  • by Rosalie Griebel
  • Oct 26, 2017

Regulatory bodies update their watch lists quite frequently. Each update adds or removes prohibited parties to the list—and additional risk for businesses that don’t update and rescreen their clients and vendors in a timely manner. Here are the two top challenges your company could face when attempting to keep sanctions screening processes updated and relevant—as well as ways you can rise to meet them.


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Video: Managed Services—Enhanced and Simplified with CSI

  • by Computer Services Inc.
  • Oct 19, 2017

Cornerstone National Bank and Trust Company in Palatine, Illinois, had a challenge: its IT enterprise was managed by two separate vendors. Check out the video to see how CSI enhanced and simplified managed services for Cornerstone.


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Incident Response Plan Is Key to Surviving Cyberattack

  • by Steve Sanders
  • Oct 11, 2017

The consensus among security experts is the growing inevitability that every organization will experience a cyberattack, and likely sooner rather than later. Limiting the attack’s damage requires immediate action now (before the incident) and later (after the incident).


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Firewall Security 101

  • by Shawn Eftink
  • Oct 05, 2017

High profile cybercrimes are dominating the headlines this year: the Equifax breach, WannaCry, Petya, etc. The frightening diversity and sophistication of these immense cyberattacks have left pressing questions on how best to quell them. But where do financial institutions even begin? The best place to start is with one simple question: is your institution’s firewall security up to snuff?